Seeking Account Information

Seeking payment account information to help process the payment

This can be enabled via the Communication cycle between the payor and the TSP.

Ref. : Seeking support information sequence diagram for detailed workflow.

Communication Request

1. about: reference to the pre-auth, predetermination, claim for which the communication is requested

2. reasonCode: use the code “Payment Account Information” in the Communication Reason codes valueset

3. payload.contentString: optionally, send a description about the request

Communication Response

1. about: reference to the pre-auth, predetermination, claim for which the communication is requested

2. reasonCode: use the code “Payment Account Information” in the Communication Reason codes valueset

3. payload.contentReference: Send the payment account information in this element.

Following section provides details of the relay usecase, when multiple HCXs are involved.