Intra Cycle Communication*

Additional communication to aid claim processing

HCX protocol facilitates the intra cycle communication among stakeholder for claim related clarifications. Participants can leverage communication request/on_request API pair for these information exchanges. Intra cycle communication may be needed for following purposes :

  1. Claim related supporting information and documentation

  2. Seeking beneficiary consent for claim processing

  3. Getting beneficiary or provider payment account information

Following section will provide more details on each of the communication reasons.

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