HCX Protocol
v0.9
v0.6v0.7v0.8v0.7.1v0.9
v0.9
v0.6v0.7v0.8v0.7.1v0.9
  • Summary*
  • Glossary*
  • Context
  • Introduction to HCX*
  • Technical Specifications
    • Open Protocol
      • Registries*
        • QR Code Specifications*
      • Claims Data Exchange (HCX) Protocol
        • Message Flows*
          • Primary Message Flow
          • Additional Message Flows
            • Redirect
            • Forward
            • Intra Cycle Communication*
              • Seeking Supporting Information
              • Seeking Beneficiary Consent
              • Seeking Account Information
            • Relay
            • Third party Information sharing
          • Notifications
            • Categories
            • List of key topics
        • Message Structure
        • API Specifications*
          • Registry APIs
          • Primary Flow APIs
          • Supporting APIs
          • Notification APIs
        • Error Handling
      • Data Security and Privacy
        • Transport Security
        • Message Security and Integrity
        • API Security*
      • Audit and Reporting
    • Digital Network Policies
  • Domain Specifications
    • Domain Data Models
      • Handling Attachments
      • Handling Processing Errors
    • Terminologies
    • Domain Specific Languages (DSLs)
    • FHIR Implementation Guide*
  • Business Policy Specifications
    • Access Control (Roles)*
    • Guidelines for Participant Onboarding*
      • Sandbox process
      • Production onboarding (Go live)*
      • Potential De-boarding scenarios
    • Guidelines for Grievance Redressal
      • Scope of disputes
      • Involved participants
      • Guideline process for dispute resolution
      • Guidelines for leveraging FTA
      • Next steps
    • Guidelines for SLAs and ecosystem satisfaction
    • Guidelines for Operating charges
    • Guidelines for Beneficiary Authentication by Providers/Payors
    • Guidelines for Event audits
    • Reference Templates
      • HCX - Terms of use
      • Payer-Provider addendum
      • Payer-Policyholder addendum
    • Next steps
  • Use cases*
    • OPD
      • Typical Workflows
        • Cashless
        • Reimbursement
      • Mapping to the HCX protocol
        • Cashless
        • Reimbursement
    • IPD
      • Typical Workflows
        • Cashless
        • Reimbursement
      • Mapping to the HCX protocol
        • Cashless
        • Reimbursement
    • Implementation Considerations
  • Contributing to the protocol
  • Future Focus Areas*
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  1. Technical Specifications
  2. Open Protocol
  3. Claims Data Exchange (HCX) Protocol
  4. Message Flows*

Additional Message Flows

Description of alternate flows envisioned in the protocol

The alternate flows are a deviation from the main claims flow on HCX. These flows detail out the protocol when certain conditions or events disrupt the normal progression of the process.

Alternate flows are typically defined to handle exceptional or unusual situations such as exception handling, different user interactions, or error handling. HCX protocol deals with following alternate flows :

  1. Redirect

  2. Forward

  3. Relay

  4. Intra-cycle Communication

    1. Claim Supporting Info

    2. Obtaining beneficiary consent

    3. Seeking account information

These alternate flows help to make the system robust and ensure that it can handle a variety of situations, providing a more comprehensive and reliable user experience.

PreviousPrimary Message FlowNextRedirect

Last updated 1 year ago

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